It is important to apply the awareness, knowledge and skills learned during the seminar into your everyday business life. However, it is often the case that you may not be able to apply the skills effectively, or you have forgotten them as time goes by. Therefore, “Active Learning” is an important principle to help you remember and apply the skills and techniques learned during the seminar. Questions and feedback from colleagues, instructors, and partners also helps to stimulate and motivate your learning. We call this concept SMILE - “Self-Managed Interactive Learning Environment.”