The Great Negotiator Book and Audio CD
 
The Great Negotiator is designed for Japanese businesspeople who need to plan, prepare, and conduct business negotiations in English. This book introduces effective communication techniques to help you understand your counterpart's real needs, and the fundamental assertive communication techniques to help you overcome disagreements and communicate clearly and assertively. The Three Phase, step-by-step approach, helps you to effectively plan and conduct business negotiations in English. The book also includes FAQ's, model negotiations, planning sheets to help to to effectively apply the skills and techniques, and an audio CDROM with example phrases and model negotiations.
Section One: Introduction
Introduce the different negotiation styles and helps you to identify your natural negotiating style.
Section Two: Negotiating in English
This section of the book introduces effective active listening techniques to help you understand your counterpart's real needs, and the fundamental assertive communication techniques to help you overcome disagreements and communicate your opinions clearly and assertively.
Section Three: Three Phases of Negotiation
In Phase One, Pre-negotiation Planning, you will learn how to strategically plan your negotiation using a step-by-step analytical approach. You will also learn how to prepare the right environment to support your negotiation strategy.
In Phase Two, Conducting the Negotiation, You will learn the the basic negotiation process and techniques, as well as many effective communication skills that will help you to take control of the negotiation process, break through deadlock situations, and achieve mutually acceptable agreements.
In Phase Three, Implementing Agreements, you will learn some key points to smoothly implement agreements and develop business relationships.

Section Four: Frequently Asked Questions.
Twenty of the most frequently asked question from participants of the negotiation skills seminar.

Section Five: Model Negotiations.
Six complete model negotiations; three telephone negotiations , and three face to face negotiations. The model negotiations show how the skills and techniques are applied in real business negotiations.

Section Six: Negotiation Planner.
Provides hints and advice, and planning forms and checklists to help effective plan and prepare your future negotiations.
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