All the programs are designed with an "Open Architecture" structure, which means that you can freely access the programs at any point depending on your immediate needs (Ref. Applications). This allows you the flexibility to use the program as both a learning program and as a resource to support your daily business activities. Each program has the same user interface and structure so that you can easily switch between programs. The key areas in each program are:

Lectures - The lectures take you through a step-by-step methodology to help you learn and understand the key points of each skill. There is a multiple-choice quiz at the end of each step to help you check your learning. Start by viewing the Introduction and Overview, and then go through each lecture step-by-step.
Library - The library provides you a useful resource of key expressions and phrases. Each phrase has an mp3 audio file and translation. There is also a useful search function to help you find the key words and expressions you need.
Planner - The planner will analyze your situation and provide you with hints, advice, and techniques to help you quickly and effectively plan and prepare for your next international business meeting, negotiations, or presentation.
Techniques / FAQ - This areas provides you with additional support information and advanced techniques, and answer your frequently asked questions to help you further develop you business communication skills.
Support Information - This area provides support information to help you effectively use each program and additional links to other resources.
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